Citizens Charter
Your guide to accessing quality services from the Ministry of Basic, Higher and Technical Education
Committed to Excellence
What is a Citizens Charter?
Our Citizens Charter is a commitment to provide you with transparent, efficient, and quality public services. It outlines the standards we uphold and the services we deliver to support educational infrastructure development in BARMM.
Timely Service
Transparent Process
Quality Assured
Our Services
Project Monitoring and Reporting
Real-time tracking and comprehensive reporting of educational infrastructure projects across BARMMs
Valid ID, Project Reference Number, Official Request Letter
3-5 working days
Engineering Services Division
Construction Permit Verification
Verification and validation of construction permits for school building projects
Original building permit, Construction plans, Environmental compliance certificate
7-10 working days
Planning and Design Unit
Contractor Accreditation
Accreditation process for construction contractors working on MBHTE projects
Business permit, PCAB license, Previous project portfolio, Financial statements
15-20 working days
Contract Management Office
Quality Inspection Request
Independent quality inspection services for ongoing construction projects
Inspection request form, Project documents, Access permission letter
2-3 working days
Quality Assurance Division
Technical Assistance and Consultation
Professional technical advice and consultation for educational infrastructure projects
Consultation request letter, Project brief, Technical drawings (if applicable)
1-2 working days
Technical Services Unit
Project Completion Certification
Issuance of completion certificates for finished educational infrastructure projects
Final inspection report, As-built drawings, Compliance certificates, Project documentation
5-7 working days
Project Completion Unit
Our Vision
To be the leading ministry in providing world-class educational infrastructure that empowers the Bangsamoro people towards sustainable development and prosperity.
Our Mission
To deliver quality, timely, and transparent services in educational infrastructure development, ensuring accountability and excellence in all our undertakings.
Quality Policy
We commit to continuous improvement, client satisfaction, and adherence to the highest standards of public service delivery in the Bangsamoro region.